Bear City Animal Hospital
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What reviewers say
Bear City Animal Hospital receives mixed reviews, with many praising Dr. Kim's care and staff kindness, while one recent account reports abusive treatment.
Themes summarized from customer reviews (sample of 8)
Is Dr. Kim known for being knowledgeable and compassionate?
Multiple customers consistently praise Dr. Kim as knowledgeable, wise, and compassionate, noting she does not overprescribe and handles pets gently. Five of eight reviewers specifically mention her expertise and caring demeanor.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How is the overall cleanliness and atmosphere of Bear City Animal Hospital?
Several reviewers describe the hospital as clean and welcoming, highlighting spacious lobbies, personal pet photos, and a pleasant environment. Guests often mention the cleanliness and the separate entrance/exit doors to avoid congestion.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are appointments typically seen promptly and staff helpful?
Multiple customers report prompt scheduling and thorough intake processes, with staff being helpful and patient. Five of eight reviewers note they were seen quickly and all questions were addressed.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is there any concern about abusive treatment by staff?
One recent review details a highly negative experience alleging abusive treatment by Dr. Kim, including forceful handling, a traumatizing back-room incident, and damage to the pet's collar. This account contrasts sharply with the overwhelmingly positive feedback.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
What are the pricing considerations for vaccines and services?
One reviewer notes affordable pricing for vaccines on Wednesdays and overall reasonable rates for vet visits, suggesting competitive pricing without unnecessary upselling.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
How does Bear City Animal Hospital handle special needs or chronic conditions?
A reviewer with a dog needing subcutaneous fluids for chronic kidney disease reports efficient service from a vet tech, emphasizing quick and caring handling for a visitor.
Source: 1 of 8 reviews • Confidence: medium (specific case)
Ratings
4.7
★★★★★4.7278 reviews
Location
214 W Big Bear Blvd, Big Bear, CA 92314
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Details
- Plus Code
- 7562+9Q Big Bear, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJadVIXUq0xIAR3UoO9DHSvNc
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