Ben's Auto Care

Multiple customers highlight positive experiences with the staff, describing them as helpful, generous, and calm. One review specifically praised an employee named Zeid for going above and beyond, and another mentioned an employee named Mo for providing a refreshing and reassuring experience.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review noted receiving a truck with a flat tire and an empty gas tank, followed by a second truck with an empty tank and a broken mirror. There is a conflicting report that the customer was told they didn't need to refill the gas tank, but was still charged for fuel.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Several reviewers mention having options available, but there are also reports of reservations not being fulfilled. One customer was told the truck was unavailable upon arrival, and another had their reservation transferred to another location that also lacked the requested equipment.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review alleges unexpected fuel charges were added to an account despite being told no refueling was required. This customer had to dispute the charge.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Overall, customers have described Ben's Auto Care as 'the coolest U-Haul dealer in town.' However, one review expresses strong dissatisfaction, calling it a place of 'lying thieves.'

Source: 2 of 8 reviews • Confidence: low (conflicting opinions)