Benavidez Michael A DO

Multiple customers highlight Dr. Benavidez's caring nature and the kindness of his staff, noting that they are attentive to patients' needs and make visits pleasant. Several reviewers specifically mention that the office staff, including nurse Adriana, Michelle, and Marissa, go above and beyond.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews indicate difficulty in securing appointments and delays in returning phone calls. One reviewer reported a long wait on hold, while another mentioned that the office is not good about returning calls, requiring multiple follow-up attempts.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One reviewer found the referral process to be slow, taking months for a simple referral. However, another reviewer praised the efficiency of the referral system, suggesting that experiences may vary.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Opinions are mixed. While many reviewers appreciate the staff's kindness and helpfulness, at least two reviews describe the front desk staff as rude and lacking customer service skills, with one reviewer reporting a hostile interaction.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

A few reviews mention significant delays in responding to follow-up requests, such as not receiving completed forms or prescription information in a timely manner, and waiting over an hour for a follow-up appointment after an ER visit.

Source: 2 of 8 reviews • Confidence: low (limited evidence)