Benihana - Ontario
Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.
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What reviewers say
Benihana - Ontario receives mixed reviews on food quality, service, ambiance, and cleanliness.
Themes summarized from customer reviews (sample of 8)
Is the food at Benihana - Ontario flavorful and of good quality?
Multiple customers report that the food is enjoyable, with highlights such as the steak, yakisoba noodles, and banana tempura ice cream. However, some reviews mention that the fried rice and vegetables lack flavor and quality, and the amount of vegetables has decreased. Overall, the food is considered good by many, though a few find it disappointing for the price.
Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)
- Vegetable portions reduced; thinner onions noted.
- Food tasted good, but some dishes lacked seasoning.
How is the service and performance at Benihana - Ontario?
Several reviewers praise the chef's performance and the wait staff as excellent, describing the show as superb and the service as polite and attentive. However, one review notes that the chef seemed unhappy and the overall staff vibe was not welcoming.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
- Chef Celeste highly recommended for exceptional experience.
- Server Sophie noted for being nice.
What do customers say about the cleanliness and ambiance of Benihana - Ontario?
Multiple reviews criticize the restaurant's cleanliness, mentioning dirty grills, lights, ceilings, and restrooms, as well as a run-down appearance. Some customers also note that the facility is not as clean as expected, which detracts from the dining experience. The ambiance is described as less authentic and cultural compared to previous visits.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
- Facility appears run down and not clean.
- Bird poop on outside waiting area, uncleaned.
How long is the wait time for a table at Benihana - Ontario?
One review reports an extended wait of over an hour for a chef and meal to begin, despite a reservation. Another mentions that a table was given away shortly after arrival, indicating potential issues with table management and timeliness.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
- Wait time over an hour for service.
- Table given away despite reservation.
Are there any specific complaints about the menu or portion sizes?
Several reviews note that the amount of vegetables has decreased, with thinner onions and fewer mushrooms compared to previous visits. Some customers also mention that the lobster was only okay and that the price does not match the portion sizes or quality.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
- Vegetable portions reduced; thinner onions.
- Lobster described as only okay.
Ratings
4.3
★★★★★4.35,507 reviews
Location
3760 Inland Empire Blvd, Ontario, CA 91764
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Details
- Plus Code
- 3C9H+7V Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-1mGdnU1w4ARL4iHOyDbUfg
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