Benny J. Guzman M.D.

Several reviewers report poor communication, noting that the office does not contact patients about blood work results unless there is an issue, and patients sometimes have to check their own records to learn outcomes. Appointment scheduling is also problematic, with instances of missed appointments and confusion over received diagnostic tests.

Source: 4 of 8 reviews • Confidence: medium (multiple negative anecdotes)

Multiple customers highlight the kindness and patience of the staff, especially helpful for patients with anxiety. The office is described as clean, with spacious exam rooms and a welcoming lobby. Nurses, receptionists, and the physician assistant are frequently praised for being attentive and willing to answer questions.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff described as patient and comforting for anxious patients
• Office environment noted as clean and spacious

Positive reviews emphasize Dr. Guzman's thorough explanations, ability to perform in-house blood draws, and minimal wait times. Patients appreciate timely electronic prescription delivery and prompt prescription refills. However, one reviewer alleges that a chronic condition was dismissed for years, leading to delayed appropriate treatment.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme with one conflicting case)

• Dr. Guzman offers in-house blood draws and quick authorization for specialists
• Electronic prescriptions sent same day

Multiple reviews mention difficulties in scheduling and follow-up, with reports of busy phone lines, missed appointments, and delays in receiving specialist referrals. This suggests the clinic may struggle with efficient appointment management.

Source: 3 of 8 reviews • Confidence: medium (several negative reports)