Best Buy

Multiple customers note that Best Buy accepts televisions for free if they are less than 49 inches, while larger TVs incur a $30–$35 fee.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise specific employees (e.g., Chris, Blair) for being helpful, friendly, and knowledgeable, while others report unprofessional behavior, attitude, and poor service from staff and managers.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One review indicates that Best Buy now charges for phone data transfer, previously offered for free, and mentions a price reduction tied to a membership.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer reports receiving a used TV with opened accessories and another family's data, expressing strong dissatisfaction and lack of assistance from staff.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

A review describes a manager refusing to waive a 15% restocking fee despite prior assurances, leading to a negative experience and loss of business.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One customer reports calls to the mobile installation department consistently going to voicemail without return calls, citing lack of professionalism and convenience.

Source: 1 of 8 reviews • Confidence: high (explicit mention)