Best Western Hesperia-Victorville Suites

One review reported a serious ADA violation involving a service dog, with the guest filing a formal complaint due to discriminatory treatment. Best Western corporate acknowledged the issue. No other reviews mention ADA-related experiences.

Source: 1 of 8 reviews • Confidence: low (single negative incident)

Multiple guests highlight the indoor pool, suite layout with living rooms, and attentive staff. Several reviews mention the hotel's suitability for families with children, including an ADHD autistic child. However, some rooms have reported issues like broken TVs and flickering lights.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

• Indoor pool frequently used
• Suites include living room
• Staff described as attentive and helpful

One guest found the bedding plasticky and pillows unsupportive, leading to poor sleep quality. Another reviewer rated the mattress as the best among several beds they tried during their trip.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Two reviews noted room problems: a broken TV, phone with no dial tone, flickering light, and a closed fitness center. Another guest reported the indoor hot tub was closed due to a part waiting overseas, which they found unsatisfactory.

Source: 3 of 8 reviews • Confidence: medium (specific complaints)

• Room amenities may have technical issues
• Hot tub availability can be limited

One guest found the breakfast options limited, offering only turkey bacon, dry cereal, and yogurt, which they felt was below expectations for a hotel breakfast.

Source: 1 of 8 reviews • Confidence: low (single negative comment)

One review noted that west-facing rooms may experience truck noise from nearby freeway 15, while sunrise-facing rooms are likely quieter for light sleepers.

Source: 1 of 8 reviews • Confidence: low (specific orientation note)