Best Western Ontario Mills Mall

Several reviewers reported rooms that were not cleaned upon arrival, with one guest having to request an upgrade due to visible debris. However, other guests mentioned clean rooms with no issues.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Multiple customers praised the staff as friendly, helpful, and going above and beyond, particularly noting assistance after checkout and bag holding services.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

• Staff often noted for exceptional service and willingness to accommodate guests.

One reviewer found the beds very comfortable, while another found them really uncomfortable.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Breakfast was described as very good by one guest and okay by another, with a note that potatoes were undercooked. Overall, it was considered sufficient for starting the day.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

Two reviews mentioned maintenance occurring in occupied rooms, causing inconvenience. One guest felt the hotel could have communicated better about this, while another felt the manager's compensation was insufficient.

Source: 2 of 8 reviews • Confidence: medium (specific incidents)

One reviewer noted the hotel is not the closest to the airport and required a ride-share, costing about $23 each way.

Source: 1 of 8 reviews • Confidence: low (single mention)

One guest mentioned the absence of USB wall chargers or extension cords in rooms, which they found inconvenient.

Source: 1 of 8 reviews • Confidence: low (single mention)