Best Western Pine Tree Motel
Straightforward motel offering free Wi-Fi, continental breakfast & parking, plus an outdoor pool.
Location
12018 Central Ave, Chino, CA 91710
Photos
What reviewers say
Best Western Pine Tree Motel receives praise for cleanliness, friendly staff, and good breakfast, but notes on AC noise, bed comfort, and late checkout fees.
Themes summarized from customer reviews (sample of 8)
Is the Best Western Pine Tree Motel clean and well-maintained?
Multiple customers consistently mention that the motel is very clean, with updated bathrooms and well-landscaped grounds.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the staff at Best Western Pine Tree Motel?
Guests often highlight the friendly and accommodating staff, with specific praise for manager Pilar and overall helpfulness.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What do guests think about the breakfast at Best Western Pine Tree Motel?
Breakfast is frequently described as great, with a hearty selection of items and beverages, though one review noted the pancake machine could be improved.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are the rooms comfortable and spacious?
Several reviewers comment on spacious, clean rooms with comfortable beds and adequate heating, though one mentioned the bed was less comfortable than before.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
What are common complaints about the Best Western Pine Tree Motel?
Common criticisms include loud AC units making sleep difficult, a firm bed that some found uncomfortable, and a $25 late checkout fee.
Source: 4 of 8 reviews • Confidence: medium (limited evidence)
Is the location convenient for travelers?
Guests note the motel's proximity to the freeway and nearby amenities such as restaurants, fitness centers, CVS, Target, movies, and grocery stores.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any issues with customer service or policies?
One review mentions dissatisfaction with the deposit policy, which was unclear about payment methods, and another criticizes a rude staff member, Nate.
Source: 2 of 8 reviews • Confidence: low (isolated incidents)
Ratings
4.3
★★★★★4.3672 reviews
Hours
Popular Times
Details
- Plus Code
- 28M6+X3 Chino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-3plAf4yw4ARHzimq9D-wBk
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