Best Western Plus New Barstow Inn & Suites

Multiple customers consistently highlight the helpful, professional, and accommodating nature of the staff, particularly mentioning names like Nathan, Josie, Ashley, Brianna, and others. They report quick and respectful handling of questions, concerns, and requests, contributing to a reliable stay.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that rooms are tidy, well-maintained, and clean. Descriptions include freshly mopped floors that squeak, consistent housekeeping, and comfortable, organized spaces.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Breakfast receives mixed reviews. Some guests praise it as great with a variety of hot items like biscuits and gravy, while others note it is sparse, lacking yogurt, fresh fruit, and bread, and describe the hot food as terrible and the coffee machine as odd.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Several reviews mention the hotel's convenient location off the 15 freeway, with nearby food options such as McDonald's and shopping choices, making it a practical stop for travelers.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Some guests report that rooms are not very soundproof, noting they could hear freeway noise (I15) and sounds from the room above. However, others find the beds comfortable and the overall environment quiet enough for a good night's sleep.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

A few reviews point out cleanliness issues such as crumbs near heaters, clogged bathroom vents, empty body wash bottles, a squeaky metal bedframe, and a dusty headboard. These were reported to the front desk but suggest areas for improvement.

Source: 2 of 8 reviews • Confidence: low (limited evidence)