Big B's Plumbing, Electric, Heating & Air
Location
41610 Date St STE 101, Murrieta, CA 92562
Photos
What reviewers say
Big B's Plumbing, Electric, Heating & Air is praised for prompt, professional, and honest service across multiple service areas.
Themes summarized from customer reviews (sample of 8)
How quickly does Big B's respond to emergency plumbing issues?
Multiple customers report that Big B's responds promptly to urgent situations, often arriving the same day or within a few hours. For example, one review mentioned a toilet leak fixed on a Friday evening with service scheduled for Saturday, and another highlighted a water heater issue resolved quickly after an initial assessment.
Source: 4 of 8 reviews • Confidence: high (explicit mention of same-day or next-day response)
What is the quality of workmanship for installations performed by Big B's?
Guests often mention that installations are efficient, professional, and precise, with technicians taking time to explain each step and leaving the work area clean. Reviews specifically praise the craftsmanship of water heater, heating, and lighting installations.
Source: 5 of 8 reviews • Confidence: high (recurring theme of professional and clean installations)
Does Big B's offer competitive pricing and clear estimates?
Several reviewers note that Big B's provides fair and competitive pricing, often comparing favorably to other quotes they obtained. They receive clear estimates upfront, with technicians discussing options and costs transparently.
Source: 4 of 8 reviews • Confidence: medium-high (multiple mentions of fair pricing and clear estimates)
Are the technicians knowledgeable and helpful?
Multiple customers highlight the technicians' friendliness, knowledge, and willingness to explain options and answer questions. Names like Ryan, Brandon, Lee, and Shaun are frequently commended for their professionalism and expertise.
Source: 6 of 8 reviews • Confidence: high (explicit praise for technician knowledge and helpfulness)
Does Big B's accommodate weekend and emergency appointments?
At least one review confirms that Big B's offers weekend service, scheduling an appointment for the next day when a toilet started leaking on a Friday evening. This suggests flexibility for urgent needs.
Source: 1 of 8 reviews • Confidence: medium (specific instance of weekend emergency service)
What customer service features does Big B's provide?
Customers appreciate the proactive communication, such as text updates from technicians before arrival, and the ability to receive estimates for future work that are stored on their account. This makes follow-up easy and convenient.
Source: 2 of 8 reviews • Confidence: medium (specific mentions of text updates and stored estimates)
Ratings
4.9
★★★★★4.93,090 reviews
Hours
Popular Times
Amenities & Details
Service options
Offerings
Payments
Details
- Plus Code
- GRHF+37 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7RNoc_iB24ARKnE-7n1Di0E
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