Big Bear Urgent Care

Multiple customers report having excellent experiences with the medical providers, describing them as kind, caring, professional, and efficient. Staff members like Jessica and Dr. Olivia were highlighted for their attentiveness and compassionate care.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that the office and exam rooms are extremely clean, with readily available masks and tissues in the waiting area.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One review notes that the urgent care agreed to test for hantavirus after exposure to wild field mice, indicating they can accommodate such specialized requests.

Source: 1 of 8 reviews • Confidence: medium (specific case)

One reviewer reports being turned away by a receptionist for lack of an abdominal ultrasound, describing the receptionist as rude, lazy, and incompetent. This contrasts with the positive experiences of others.

Source: 1 of 8 reviews • Confidence: low (single negative report)

One review alleges that business information was sold to the dark web, suggesting potential privacy or security concerns, though this is not a common theme.

Source: 1 of 8 reviews • Confidence: low (isolated allegation)

Several reviewers mention short or no wait times, especially when visiting towards the end of the day, indicating efficient scheduling.

Source: 2 of 8 reviews • Confidence: medium (multiple mentions)