Big Deal Burger

Multiple customers reported that the advertised location no longer exists, with one reviewer being charged for an order that could not be fulfilled because the restaurant was closed. Another review mentioned an incorrect Uber pickup attempt at a different establishment.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers found the burgers bland and cafeteria-like, with cold buns and insufficient toppings. The cheese fries were described as soggy and lacking seasoning. Conversely, a few reviewers praised the large specialty burgers as messy but good, and noted that the food was satisfactory when ordered again.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Food quality keywords: bland, cafeteria-like, soggy, stale
• Positive food notes: large specialty burgers, messy but good

Multiple customers reported poor customer service, including misunderstandings about ordered items, rude responses, and a lack of follow-through on promised corrections. One reviewer described the lead staff as overly friendly but inattentive, leading to multiple errors in the order.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

• Service issues: missing items, rude staff, unresponsive management

A few reviewers highlighted the availability of large, specialty burgers that they found enjoyable, describing them as messy but good. These positive experiences were noted in separate reviews from those criticizing food quality and service.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Positive highlights: large specialty burgers, satisfactory when ordered again