Big Dog Tires
Location
22425 Alessandro Blvd # 103A, Moreno Valley, CA 92553
Photos
What reviewers say
Big Dog Tires receives mixed reviews, with some praising service and others alleging dishonest practices.
Themes summarized from customer reviews (sample of 8)
Is Big Dog Tires trustworthy and honest with repairs?
Reviews are conflicting. Several reviewers allege dishonest practices, claiming the shop falsely identified repaired parts as needing replacement and attempted to damage new parts to justify additional work. Conversely, multiple customers describe the shop as honest, friendly, and reliable, highlighting quick, affordable, and quality service.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
How would you describe the quality of service at Big Dog Tires?
Multiple customers report high-quality service, noting that the shop performs repairs well, quickly, and at reasonable prices. Specific praise includes successful fixes for AC units, power steering leaks, CV boots, and tire work, as well as an act of kindness where a mechanic provided a free jump-start to a stranded customer.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Services include AC repairs, power steering fixes, CV boot replacements, and tire work.
- Head mechanic A is highlighted for expertise.
Are there any concerns about the shop's integrity or customer treatment?
A few reviews accuse the shop of deleting negative feedback and attempting to scam customers by falsely claiming needed repairs on recently replaced parts, describing the staff as rude and aggressive.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What is the pricing like at Big Dog Tires?
Customers often mention reasonable pricing, noting that while cheaper options exist, the quality of work justifies the cost. The shop is described as affordable for basic services and also capable of high-end, perfection-driven repairs.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- Pricing is considered reasonable and competitive.
How is the customer service experience at Big Dog Tires?
Positive reviews frequently highlight excellent customer service, describing the staff as welcoming, friendly, and helpful. One customer specifically praised the shop for checking tire pressure and adding air without extra charge, enhancing the overall experience.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
- Customers feel welcomed and receive additional services like free tire pressure checks.
Ratings
4.3
★★★★★4.380 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- WP8H+F8 Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJU59j4uCl3IARrnzB4guwwSM
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