Big O Tires

Multiple customers highlight Big O Tires' flexibility, noting that they accommodated a tire change 35 minutes after the shop was supposed to close, squeezing the customer in despite the late timing.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviewers praise the professionalism and knowledge of staff members such as Isaac, Brandon, Jr., and Anthony, describing them as transparent, efficient, and caring about quality work and customer satisfaction.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

Guests often mention quick service, with oil changes completed in about 30 minutes and tire installations handled smoothly, reflecting the shop's ability to work efficiently without compromising quality.

Source: 2 of 8 reviews • Confidence: medium-high (multiple positive mentions)

One review details a disappointing experience where a repair led to additional problems, including a blown head gasket and body damage, with the customer feeling the shop refused responsibility for the issues.

Source: 1 of 8 reviews • Confidence: low (single negative account)

While one customer found scheduling online convenient, another experienced a scheduling conflict where their confirmed appointment was canceled, leading to frustration over lack of communication and long wait times.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)