Black Angus Steakhouse
Chain offering beef, seafood & surf 'n' turf combos, plus traditional sides, in Western-themed digs.
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What reviewers say
Black Angus Steakhouse receives mixed reviews on food quality, service speed, and staff attentiveness.
Themes summarized from customer reviews (sample of 8)
How is the quality of the steaks at Black Angus Steakhouse?
Several reviewers praised the steaks, noting they were delicious, well-seasoned, and cooked perfectly when requested. However, multiple customers reported issues with salmon being undercooked or overcooked, and some steaks (including porterhouse and filet) were described as tough, overcooked, or paper-thin. Overall, steak quality is a mixed theme.
Source: 5 of 8 reviews • Confidence: medium (recurring theme)
What do customers say about the service speed and attentiveness?
Multiple reviews highlighted slow service, long wait times for drinks, refills, and food replacements. Some guests mentioned that the restaurant was not crowded yet service remained sluggish. Staff were noted as polite but often inattentive, with one instance of a server being overwhelmed by a large party. Service speed is a common complaint.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How is the side dishes and bread at Black Angus Steakhouse?
Guests often mentioned the black molasses bread as a highlight, describing it as delicious and ordering extra. Mashed potatoes were noted as not hot, and salad and ranch dressing were praised as excellent. Bread quality is frequently positive.
Source: 3 of 8 reviews • Confidence: medium-high (positive feedback)
Are there any specific dishes that receive consistent praise or criticism?
The Classic French Dip received strong praise as a delicious choice, while the salmon and chilaquiles were consistently criticized for being undercooked, overcooked, or excessively salty. The Creme Brulee was highlighted as a standout dessert.
Source: 2 of 8 reviews • Confidence: medium (specific dish mentions)
What are common complaints about the overall dining experience?
Customers frequently complained about slow service, long wait times for food and drink refills, and instances of incorrect orders or substitutions that were not communicated promptly. Some reviews mentioned feeling disrespected due to perceived incompetence and lack of urgency from staff.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.3
★★★★★4.32,578 reviews
Location
290 E Hospitality Ln, San Bernardino, CA 92408
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Details
- Plus Code
- 3P89+GP San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ3W0EYIWs3IARQI54-X22pbs
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