Bluegreen The Club at Big Bear Village

Multiple customers highlight the staff as very nice, accommodating, and often joking around, with one reviewer specifically praising Nick at the concierge desk for going above and beyond.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Five of eight reviewers mention that rooms are spotless, peaceful, and feature beautiful views, with comfortable beds and luxurious bathrooms including soaking tubs and heated towel racks.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Guests often mention luxurious amenities such as a heated year-round pool, a large play room with billiards and ping pong, a well-equipped gym, and a cozy section with a large fountain. The location is noted as ideal, just a short walk to the lake and village shops.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

• Amenities include heated pool, play room, gym, and fountain area.
• Location is ideal for walking to lake and village shops.

One review points out a lack of notification during a power outage, a delayed room readiness, and a poorly designed two-bedroom unit with a small closet and limited garage space for medium-sized SUVs. Another mentions the absence of a smart TV and the need to bring personal kitchen items.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Issues include delayed room readiness, small closet, and compact garage.
• No smart TVs; guests should bring personal kitchen items.

Multiple guests express high satisfaction, describing the resort as their absolute favorite among Bluegreen/Hilton properties and stating they will definitely return. One reviewer notes the resort feels safe and relaxing, with lovely sunsets, though they consider it a one-time experience.

Source: 5 of 8 reviews • Confidence: high (explicit mention)