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Bluestar Properties Inc.

Property management company● Unknown Hours
3.2(115)
Bluestar Properties Inc.

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What reviewers say

Bluestar Properties Inc. receives mixed reviews, with praise for responsive maintenance and staff, but criticism for poor property conditions, unprofessional handling of deposits, and alleged illegal

Themes summarized from customer reviews (sample of 8)

How responsive is Bluestar Properties to maintenance requests?

Several reviews highlight quick response times for maintenance issues, with tenants reporting that problems like leaks and broken appliances were addressed promptly. However, a few recent complaints indicate that maintenance requests were ignored or incorrectly marked as completed without any service.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

  • Maintenance responsiveness varies by property and time period.

What is the quality of tenant communication and professionalism at Bluestar Properties?

Positive reviews frequently mention courteous and professional staff, including Rick, Tammy, and Chrisy, who are praised for being kind and helpful. Conversely, multiple reviews describe unprofessional behavior, such as personal attacks, lack of follow-up on deposit issues, and rude interactions with tenants.

Source: 5 of 8 reviews • Confidence: medium (conflicting evidence)

  • Staff professionalism appears inconsistent across different managers.

How does Bluestar Properties handle deposits and alleged illegal practices?

One tenant reported being charged for excessive repairs and normal wear and tear items without proper documentation, alleging illegal withholding of a deposit. Another review detailed a manager threatening the tenant and providing incomplete or fabricated invoices for damages. These incidents suggest potential issues with deposit handling and compliance with landlord-tenant laws.

Source: 3 of 8 reviews • Confidence: low (limited evidence)

  • Legal action may be warranted for deposit disputes.

What are the common complaints about property conditions managed by Bluestar Properties?

Multiple reviews describe severe property maintenance problems, including flooding, roaches, outdated fixtures, and broken appliances that were never repaired. Some tenants reported that the properties were not move-in ready and that management was unresponsive to these issues.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

  • Property condition issues are a recurring concern across several reviews.

Do tenants feel Bluestar Properties is fair with rent increases and lease terms?

A few long-term tenants accept annual rent increases as part of having a rental property, while others do not comment on this aspect. No specific complaints about rent increases were noted in the provided reviews.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

  • Rent increase policies are not a major focus of the reviewed feedback.

Ratings

3.2

3.2

115 reviews

5
49
4
13
3
5
2
6
1
42

Location

12176 Industrial Blvd #1, Victorville, CA 92395

VictorvilleCA92395

Hours

Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Service options

Online appointments

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
FPC8+VP Victorville, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ-4EaYtlmw4ARt9CfKrmRaSs

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