Bolivar Family Medical Clinic

Several reviewers complimented the staff, noting that nurses were professional, polite, courteous, and knowledgeable, and even provided stickers to patients. However, one reviewer criticized a young staff member for violating HIPAA by reading a patient's medical report aloud in the lobby and for lying when confronted.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers reported frequent appointment cancellations without prior notification, with the clinic claiming to have left messages that were not actually made. One reviewer was hung up on when attempting to address the issue, and another mentioned long hold times and being transferred to voicemail when calling for assistance.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer expressed significant disappointment, stating that incisions reopened after staple removal by a medical assistant, with no timely follow-up from the clinic. Another reviewer praised Dr. Bolivar for attentive care, while criticizing another female doctor for seeming disinterested and unprofessional.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

Several reviewers noted long hold times, being placed on hold for up to ten minutes, and instances of being transferred to voicemail. Additionally, there were reports of being scheduled for the wrong day despite confirming appointments.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Opinions are mixed; while some patients had positive experiences with friendly staff and attentive doctors, others faced significant issues with appointment reliability, communication, and care quality. The clinic appears to have strengths in staff demeanor but struggles with administrative and follow-up services.

Source: 8 of 8 reviews • Confidence: medium (balanced perspective)