Brian's Automotive Repair - Best Auto Repair Service in Ontario Ca
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What reviewers say
Brian's Automotive Repair is praised for its honesty, quality service, quick turnaround, and exceptional customer care across multiple reviews.
Themes summarized from customer reviews (sample of 8)
How reliable is the service at Brian's Automotive Repair for emergency car repairs?
Multiple customers highlight that Brian's Automotive Repair handles emergency repairs promptly and correctly, ensuring peace of mind for customers after accidents or urgent situations.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Does Brian's Automotive Repair offer quick service for minor issues?
Several reviewers mention that the shop resolved quick issues, such as drainage problems, within an hour, demonstrating their ability to provide fast service.
Source: 1 of 8 reviews • Confidence: medium-high (specific example)
How does Brian's Automotive Repair communicate technical details to customers?
Guests often mention that the mechanics, including Brian, Rob, and Robert, explain problems and solutions clearly, making complex issues understandable to laypeople.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
Is Brian's Automotive Repair trustworthy and honest with pricing?
Multiple customers emphasize the shop's honesty and fair pricing, noting they do not pressure or over-sell services, making it a trusted choice for repeat business.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the typical turnaround time for diagnostics and repairs at Brian's Automotive Repair?
One review reports a diagnostic completed in the morning with the repair ready for pickup by late afternoon, indicating efficient turnaround times.
Source: 1 of 8 reviews • Confidence: medium (specific instance)
How does Brian's Automotive Repair handle customer service for less common vehicles like motorhomes?
A reviewer praises the team for accommodating a motorhome on a Thursday afternoon when other shops were unavailable, showcasing their flexibility and empathy.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Do customers feel valued and cared for at Brian's Automotive Repair?
Guests frequently mention feeling valued, with comments about exceptional customer service that goes beyond typical repair shop experiences.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Ratings
4.7
★★★★★4.7164 reviews
Location
120 S Plum Ave, Ontario, CA 91761
Hours
Popular Times
Amenities & Details
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Amenities
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Details
- Plus Code
- 3972+5H Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJB3zn14gzw4ARKH2xg2zKwDg
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