Bright Now! Dental & Orthodontics - Moreno Valley, CA

Multiple customers highlight excellent service, with staff described as kind, wonderful, and always explaining procedures in detail. Several reviewers specifically praise Dr. Lenh Phui and assistant Ms. Elizabeth for their gentle and compassionate care. However, a few reviews mention uncomfortable experiences due to insufficient sedation during extractions and communication problems at the front desk.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

Five of eight reviewers express high satisfaction, calling the care excellent and the best in the area. They appreciate the thorough explanations and the quality of orthodontic work. One reviewer, however, reports a negative experience with delayed appointments and insufficient time for planned dental work.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Two reviews mention front desk issues, noting communication problems, long hold times, and disconnections. One reviewer also reported that staff did not respond to requests for assistance during a procedure, leading to a stressful experience.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review specifically criticizes the sedation during a wisdom tooth extraction, stating the patient was awake and felt overstimulated, with insufficient sedation and discomfort during the procedure.

Source: 1 of 8 reviews • Confidence: low (single negative report)