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Brooks Auto Center Inc

Used car dealer● Unknown Hours
4.1(111)
Brooks Auto Center Inc

Photos

All
Inside
Videos
Street View & 360°

What reviewers say

Brooks Auto Center is praised for exceptional customer service, especially by CJ, with multiple reviews highlighting professionalism, helpfulness, and going above and beyond for buyers.

Themes summarized from customer reviews (sample of 8)

How responsive and helpful is CJ at Brooks Auto Center when assisting customers?

Multiple customers highlight CJ's exceptional responsiveness and helpfulness, describing him as quick to answer questions, patient during test drives, and willing to accommodate special requests such as delivering a vehicle or fixing minor issues before purchase.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Delivers vehicles for customers upon request
  • Addresses buyer concerns promptly and personally

What is the typical price competitiveness of vehicles at Brooks Auto Center compared to other dealerships?

Several reviewers note that Brooks Auto Center's prices are already below those of competing dealerships for similar vehicles, contributing to the overall positive buying experience.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

  • Prices are noted as being more affordable than alternatives

How does Brooks Auto Center handle issues or concerns raised by buyers during the purchase process?

Guests often mention that Brooks Auto Center proactively addresses buyer concerns, such as fixing rough spots on a vehicle before finalizing the sale or accommodating special requests like vehicle delivery, ensuring customer satisfaction.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

  • Offers to fix vehicle issues before purchase
  • Provides vehicle delivery service upon request

What is the overall atmosphere and management style at Brooks Auto Center?

Multiple customers describe the dealership as having a small, dedicated crew focused on customer satisfaction rather than aggressive sales tactics, with managers like CJ receiving high praise for their professionalism and integrity.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

  • Management prioritizes customer satisfaction
  • Team is described as small and attentive

Ratings

4.1

4.1

111 reviews

5
80
4
4
3
3
2
1
1
23

Location

860 W Holt Blvd, Ontario, CA 91762

OntarioCA91762

Hours

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–7 PM
Sunday10 AM–6 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Delivery

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Buys used goodsUsed goods

Payments

Credit cardsDebit cards

Details

Plus Code
387M+FW Ontario, California
Timezone
America/Los_Angeles
Google Place ID
ChIJcTcOupUzw4ARPhx-6HdB1e0

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