Brothers Auto Sales

Multiple customers reported significant mechanical issues shortly after buying vehicles, such as sensor failures, lighting problems, and engine troubles, leading to returns and disputes over repairs. However, at least one review mentioned a Nissan purchased a year ago that has performed perfectly without problems.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

Several reviews indicate poor handling of defects, with owners being pressured to pay extra fees or being told the car was in good condition despite clear issues. One case involved a threat of withholding the returned vehicle until an additional $700 was paid, and another reported refusal to reimburse repair costs.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Customer service is frequently criticized, with descriptions of rudeness, incompetence, and aggressive behavior from sales staff. One reviewer left a message after an unpleasant encounter, while another described the salesperson as “super rude.” However, one positive review highlighted a respectful and helpful salesperson named Brian who guided the customer appropriately.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Several reviews allege lack of transparency, with customers not receiving Carfax reports or being misled about the vehicle's condition. One reviewer stated the dealership lied about the car's condition to avoid responsibility for repairs, while another mentioned being told the bank would confirm the car's good condition, which never occurred.

Source: 3 of 8 reviews • Confidence: medium (explicit mention)

Yes, at least two reviews expressed satisfaction. One customer reported a year-old Nissan with no issues, praising the vehicle's performance. Another highlighted a positive interaction with salesperson Brian, who was described as respectful, helpful, and accommodating.

Source: 2 of 8 reviews • Confidence: high (explicit mention)