Budget Truck Rental

Multiple customers report unreliable availability, with instances of reserved trucks being unavailable or replaced with smaller vehicles, causing inconvenience and additional costs.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Availability issues recurring across multiple reviews.

Several reviewers describe staff as rude, unprofessional, and even discriminatory, with specific complaints about a woman named Paula and another manager named Sonia.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff behavior cited as a major negative factor.

Reviewers mention unexpected insurance requirements and additional charges not disclosed during reservation, leading to dissatisfaction and accusations of upselling.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

• Hidden insurance costs and misleading availability noted.

One positive review notes that the equipment was operational, though not brand new, while another reports a broken-down truck shortly after rental began.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

• Equipment condition varies; some functional, others defective.

Given the recurring complaints about unprofessional staff, unreliable availability, hidden fees, and equipment issues, most reviewers advise seeking alternative rental services.

Source: 7 of 8 reviews • Confidence: high (consensus of negative feedback)

• Strong recommendation to consider other rental agencies.