Buffalo Wild Wings
Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.
Location
3160 Chino Ave, Chino Hills, CA 91709
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What reviewers say
Buffalo Wild Wings reviews highlight inconsistent service, pricing concerns, and occasional issues with order accuracy and wait times.
Themes summarized from customer reviews (sample of 8)
What is the experience like with billing and tips?
Several reviewers mention issues with unexpected tips being added to their bills. One review noted an extra $20 tip was added to their card without authorization, requiring them to chase down a refund. Guests are advised to carefully review their receipts.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How is the service generally perceived?
Service quality appears inconsistent. Multiple customers report long wait times for seating and order taking, with some experiencing staff inattentiveness. One review described a server taking a long time to put in orders and check on them, while others have had positive experiences with staff anticipating their needs.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
What are the common complaints about the food?
Several reviewers express concerns about the value for money. One customer found the wings to be small and not flavorful for the price, while another noted a beef cheesesteak sandwich was salty. One review mentioned that the Asian Zing and Chicken Parmesan flavors used to be better, suggesting a change in ingredients.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Pricing keywords: "outrageous", "not worth it"
Are there issues with wait times?
Yes, multiple reviews mention excessive wait times. Some guests waited over 30 minutes to be seated, and others experienced 40-minute waits for their orders to be taken. One customer reported a 2-hour wait for food and drinks.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Is the restaurant consistently managed well?
Reviews suggest inconsistent management. One customer reported not being able to reach a manager after a negative experience, while another had a positive interaction with a manager who addressed a billing issue. Some reviewers have had similar negative experiences at other Buffalo Wild Wings locations.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What is the atmosphere like?
One review noted the restaurant seems to attempt to cater to a sports-watching crowd but may miss the mark as families are more prevalent in the area. The tables were also described as a little dirty.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
3.7
★★★★★3.71,491 reviews
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Details
- Plus Code
- 2767+H7 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJT7m1J54yw4AR6va3_vwInfg
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