Cajon Medical Group, Redlands

Several reviewers praise the competence of the doctors and highlight positive interactions with specific medical assistants. However, multiple customers express frustration with the administrative staff, citing issues with authorizations, callbacks, and responsiveness.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

Multiple customers report significant challenges with scheduling appointments and obtaining referrals. Some reviewers mention being double- or triple-booked, experiencing long wait times, and receiving incorrect or delayed authorizations. One review noted being given incorrect appointment information.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Pricing keywords: "fair rate", "reasonable price"

Guests often mention difficulty reaching the office by phone. Promised callbacks are frequently not received, and long wait times on hold are common. Some reviewers report being transferred to a call center and then experiencing difficulty connecting with the actual office.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One review described a negative experience with a walk-in blood draw, where the office was reportedly packed, staff claimed to be out of blood tubes, and the reviewer felt the explanation was not credible. Another review mentioned being told walk-ins were accepted, but then being turned away.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One review expressed disappointment with not consistently seeing the same doctor, instead frequently seeing physician assistants or nurse practitioners. This reviewer desired more direct interaction with their doctor.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)