California Bank & Trust

Several reviewers highlight that this branch offers smooth and quick transactions, particularly for large purchases and cash withdrawals, with staff like Dena being especially helpful.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report unresolved overdraft fees despite issues like failed Zelle transfers, indicating a lack of fee waiver policy in such cases.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer criticizes the branch for insufficient staff training on new software, a lack of greetings, and an overall unhappy staff atmosphere.

Source: 1 of 8 reviews • Confidence: medium (single review)

One reviewer alleges racial bias and poor treatment, stating the bank closed their account without consent and exhibited discriminatory behavior, while noting that reviews from white customers are predominantly positive.

Source: 1 of 8 reviews • Confidence: low (alleged incident)

A reviewer notes that while the bank is smaller and less convenient than larger banks, its friendly customer service and good online access compensate for these drawbacks.

Source: 1 of 8 reviews • Confidence: medium (subjective comparison)

Dena and Christina are frequently mentioned as helpful and friendly staff members who provided exceptional assistance during transactions.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer reports difficulties using online banking on their phone and receives poor attitude from staff when asking questions, indicating usability issues.

Source: 1 of 8 reviews • Confidence: medium (single review)