California Bank & Trust

Several reviewers criticize tellers for adding unauthorized charges and for unprofessional behavior, such as using phones while customers wait. Some mention that managers should set better examples and avoid friendships with staff. Conversely, a long-term customer praises the personal service and reliability of specific staff members like Lance, Peter, and Ramiro.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers report that the ATM is frequently unavailable or only accepts check deposits, not cash, leading to inconvenience.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer was denied cashing a larger paycheck due to low funds and short account tenure, despite previously cashing a smaller check. Another long-term customer reports no such issues and appreciates the bank's personalized service.

Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)

Customer service is polarized: some customers, especially long-term ones, highlight helpful and caring staff, while others describe rude and belittling interactions, particularly with a teller named Cynthia.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)

A few reviews mention the bank's convenient location near home and shopping, and its smaller, more personal approach compared to larger banks.

Source: 2 of 8 reviews • Confidence: medium (positive sentiment)