California Coast Credit Union Murrieta Branch
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What reviewers say
Reviewers highlight both strong personal service and significant operational limitations at the Murrieta branch of California Coast Credit Union.
Themes summarized from customer reviews (sample of 8)
Does the Murrieta branch of California Coast Credit Union have strict ATM withdrawal limits?
Several reviewers report that the daily ATM withdrawal limit is $700, with larger withdrawals requiring a branch visit, causing frustration for customers needing more funds quickly.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How does the credit union treat veterans applying for loans?
One reviewer, a veteran, experienced an unwelcoming process and unprofessional staff when applying for a loan to downsize a trailer, despite having stellar credit, highlighting potential issues in loan approval flexibility for veterans.
Source: 1 of 8 reviews • Confidence: low (single negative case)
Are there concerns about the professionalism of the consumer loans department?
Multiple customers noted long wait times and unprofessional behavior from the consumer loans department, with one customer waiting two hours without resolution and another returning on a Monday for loan approval, indicating recurring dissatisfaction.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What is the general sentiment about staff service at the Murrieta branch?
Several reviewers praise the personal and accommodating service, particularly mentioning Fatima and Estrella Garcia for their kindness, patience, and helpfulness in loan processes, contrasting with the operational issues noted.
Source: 3 of 8 reviews • Confidence: high (explicit praise)
Is there bias in loan approval based on race or background?
One reviewer, a single working mom with a high credit score, reported being turned down after a month of runaround, suggesting potential racial bias in loan decisions, though this is based on a single account.
Source: 1 of 8 reviews • Confidence: low (single allegation)
Ratings
4.1
★★★★★4.130 reviews
Location
24716 Madison Ave, Murrieta, CA 92562
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Details
- Plus Code
- HQ6W+CC Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJGXq120aC3IARmVpMZKV33qc
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