California Eye Professionals
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What reviewers say
California Eye Professionals receives mixed reviews, with praise for staff friendliness and Dr. Lane's care, but criticism for rude behavior, delivery issues, and service quality.
Themes summarized from customer reviews (sample of 8)
Is Dr. Kevin Lane well-regarded by patients?
Multiple customers highly recommend Dr. Kevin Lane, noting his friendly demeanor, ability to remember patients, and thorough explanations during exams.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How is the optical department's handling of insurance and frame selection?
Guests often mention the optical department's ease in pulling up insurance, finding frames within coverage, and providing a 30‑day satisfaction guarantee for frames and Crizal® Sapphire™ HR No‑Glare lenses.
Source: 1 of 8 reviews • Confidence: medium-high (recurring theme)
- Lenses come with a 2‑year guarantee.
Are there concerns about staff professionalism and communication?
Several reviewers report rude or unprofessional behavior from staff, including a manager discussing personal drama and dismissive treatment during appointments.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
What are the experiences with eyeglass delivery and quality?
One review noted a frustrating delay where ordered lenses were lost, then cut too small, leading to a long wait and no compensation, while another mentioned blurry lenses after adjustment.
Source: 2 of 8 reviews • Confidence: low (conflicting reports)
How does California Eye Professionals compare to previous eye doctors regarding cataract surgery candidacy?
One patient lost confidence after being told they were not a cataract surgery candidate by multiple appointments, contradicting prior eye doctors' assessments.
Source: 1 of 8 reviews • Confidence: medium (specific concern)
Is the surgical care provided by Dr. Nambia satisfactory?
A reviewer praised Dr. Nambia's professionalism and excellent cataract surgery outcome, reporting noticeable improvement within five days post‑operation.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
3.2
★★★★★3.227 reviews
Location
2390 E Florida Ave STE 207, Hemet, CA 92544
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- P3X3+89 Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJJ169giNv24ARFnGtMyz6uCg
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