California Realty Group
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What reviewers say
California Realty Group receives mixed reviews, with praise for responsive service and tenant screening, but criticism for excessive lease charges and property maintenance issues.
Themes summarized from customer reviews (sample of 8)
Does California Realty Group charge excessive fees for normal wear and tear at lease end?
Multiple reviews indicate the company frequently charges for normal wear and tear, such as painting, cleaning, and carpet cleaning, despite the property being well-maintained. One review reported losing most of the deposit due to these charges, describing the practice as prioritizing revenue over fairness.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How responsive and professional is the customer service team?
Several reviewers highlight excellent communication and prompt service. One tenant praised the team's timeliness and helpfulness in finding a tenant, while another thanked a specific representative, Taylor, for attentive assistance. Overall, customer service is viewed positively by many.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Are there concerns about property maintenance and repairs?
Criticism is prevalent regarding property maintenance. One review reported minimal check-ups and reliance on reported issues, while another detailed unresolved hot water problems and a delayed repair. Additionally, a tenant described the house as not turnkey ready, requiring extra cleaning and citing discriminatory application handling.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
Does California Realty Group handle tenant screening effectively?
Positive feedback notes efficient tenant screening processes, with one tenant appreciating the quick and reliable tenant placement. However, another review mentioned application issues and a lack of follow-up, indicating variability in screening support.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any reports of discriminatory practices?
One review alleges discriminatory application handling, stating the company preferred not to rent to a younger applicant and collected fees while the property was not adequately prepared for occupancy.
Source: 1 of 8 reviews • Confidence: low (single report)
Ratings
4.3
★★★★★4.3320 reviews
Location
41661 Enterprise Cir N STE 213, Temecula, CA 92590
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- GRCJ+48 Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_a2eNyF-24ARLCZ-95d5xv4
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