Candlewood Suites Loma Linda - San Bernardino S by IHG
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What reviewers say
Candlewood Suites Loma Linda - San Bernardino S by IHG is praised for its comfortable, clean rooms, exceptional staff, and convenient location, though some guests reported issues with room readiness,
Themes summarized from customer reviews (sample of 8)
Is the hotel comfortable and well-maintained for extended stays?
Multiple guests highlighted that the property is clean, quiet, and well-maintained, making it ideal for extended stays. They appreciated the comfort of the rooms and the overall smooth operation.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How is the hospitality and staff service at Candlewood Suites Loma Linda?
Guests frequently praised the hospitality, noting that the General Manager, Erica, and front desk staff like Marco and Araceli are warm, professional, and go above and beyond to ensure guest satisfaction. The team is described as creating a welcoming experience.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What is the location like and how convenient is it?
The hotel is noted for its convenient location near family and the freeway, making it easy for guests traveling to nearby areas. This aspect was appreciated by several reviewers.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there any reported issues with room readiness or cleanliness?
One guest reported that their room was not ready upon arrival and had a strong smoke odor, despite assurances from staff that the carpet would be cleaned. The issue persisted, leading to discomfort during the stay.
Source: 1 of 8 reviews • Confidence: low (single report)
Is the hotel dog-friendly?
One reviewer specifically mentioned that the hotel is very dog-friendly, which may be of interest to pet owners.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
What is the pricing and affordability like?
A reviewer noted that the price is very affordable, particularly for extended stays, and expressed hope for monthly rental options.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Are there any concerns about staff behavior or customer service?
One guest experienced a negative interaction with a front desk employee who was aggressive and refused to allow printer use, threatening to call the police. This incident contrasts with the generally positive service reports.
Source: 1 of 8 reviews • Confidence: low (single report)
Does the hotel offer amenities like a kitchen and laundry facilities?
Guests appreciated the presence of a stove top, full fridge, free washer, and dryer in the rooms, enhancing the stay for those needing these conveniences.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.2
★★★★★4.2128 reviews
Location
10372 Richardson St, Loma Linda, CA 92354
Hours
Popular Times
Details
- Plus Code
- 3P7W+WG Loma Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJMXqOTHar3IARVd7-unajBak
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