CARBYE
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What reviewers say
CARBYE receives mixed reviews, with praise for honesty and service, but also complaints about faulty vehicles and unprofessional practices.
Themes summarized from customer reviews (sample of 8)
Is CARBYE considered honest and trustworthy for purchasing a used car?
Multiple customers describe CARBYE as honest, professional, and kind, highlighting excellent service and fair pricing. However, several reviews report purchasing faulty vehicles with significant issues, questioning the dealership's reliability.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
- Praise keywords: honest, professional, kind, great service
- Complaint keywords: faulty car, unprofessional, broken down
How does CARBYE handle vehicle quality and post-sale support?
Guests often mention receiving clean, well-maintained cars and positive interactions with staff like Bonita and Juanita. Conversely, some reviews allege selling cars with severe transportation and electrical problems, and failing to address reported defects, leading to costly repairs.
Source: 4 of 8 reviews • Confidence: medium (conflicting themes)
- Supportive notes: clean car, friendly staff, paperwork handled
- Negative notes: faulty AC, engine leaks, unaddressed issues
What is the reputation of CARBYE regarding customer service and staff?
Several reviewers highlight exceptional customer service, praising individuals such as Juanita for going above and beyond, including securing better financing rates and assisting with difficult credit situations. However, one reviewer criticizes the dealership for changing its name to evade responsibility for a problematic vehicle sale.
Source: 4 of 8 reviews • Confidence: medium-high (recurring positive mentions)
- Staff praised: Juanita, Bonita
- Negative behavior: name change to avoid responsibility
Are there concerns about CARBYE's business practices or ethics?
One review explicitly warns against buying from CARBYE, alleging the sale of a broken-down car and a name change from Autohon to Carbye to escape accountability. This reflects a perception of unprofessionalism and potential dishonesty.
Source: 2 of 8 reviews • Confidence: low (single conflicting account)
- Warning: DO NOT BUY A CAR HERE!
Ratings
4.3
★★★★★4.346 reviews
Location
522 E Holt Blvd, Ontario, CA 91761
Hours
Popular Times
Amenities & Details
Offerings
Payments
Parking
Details
- Plus Code
- 3973+6V Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJiaxNWcMzw4ARYCvnF3bJJMY
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