Care For Womens Medical Group - Upland
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What reviewers say
Care For Women's Medical Group - Upland receives mixed reviews on staff professionalism, office environment, and specific doctor experiences.
Themes summarized from customer reviews (sample of 8)
How would you describe the professionalism and friendliness of the staff at Care For Women's Medical Group - Upland?
Multiple customers report that the staff are very professional and friendly, creating a pleasant and welcoming environment. Several reviewers highlight quick service, thorough addressing of concerns, and a clean setting. However, a few reviews mention rude or unprofessional receptionists that create a hostile atmosphere.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
- Staff often praised for kindness and efficiency.
What is the experience with doctor continuity and communication during pregnancy at Care For Women's Medical Group - Upland?
Several reviewers appreciate that the practice rotates doctors throughout pregnancy, ensuring patients meet multiple doctors, which alleviates concerns about not seeing the same doctor at delivery. One reviewer specifically mentioned this as a positive aspect.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Are there any concerns about the accuracy of medical records and patient history at Care For Women's Medical Group - Upland?
One reviewer reported significant inaccuracies in their medical records, including false notes about doctor visits, leading to insurance charges and a perception of dishonesty. Another reviewer noted that past medical history was not reviewed during a follow-up visit, causing health repercussions.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
How do reviewers feel about specific doctors, such as Dr. Tran and Dr. Franklin, at Care For Women's Medical Group - Upland?
Dr. Franklin is praised for being particularly great, while Dr. Tran received a negative review for a dismissive attitude during a birth plan discussion, which negatively impacted the patient's experience. Overall, doctor experiences are mixed.
Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)
What are common complaints about the office environment and administrative processes?
Some customers mention confusion about which office to enter and issues with insurance coverage communications. A few reviews criticize the receptionist's behavior as rude and unprofessional, creating a hostile environment. Additionally, there are comments about unusual office decor, such as children's shows playing all day.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Office environment noted as clean by some but with distracting elements by others.
Ratings
4.0
★★★★★4.0345 reviews
Location
1310 San Bernardino Rd STE 201, Upland, CA 91786
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- 4928+WH Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJoy9gC682w4ARj93QfcyCElg
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