Carl's Jr.
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
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What reviewers say
Carl's Jr. reviews highlight issues with food quality, service delays, cleanliness, and discriminatory practices, while noting occasional positive experiences with staff and coupons.
Themes summarized from customer reviews (sample of 8)
Is the food at Carl's Jr. consistently fresh and of good quality?
Multiple customers report that the food quality has declined, describing burgers as hard, dry, and lacking flavor. Some mention overcooked fries and pre-cooked items, indicating a pattern of subpar freshness.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How reliable is the service at Carl's Jr., especially during peak times?
Several reviewers experienced significant delays and forgotten orders, particularly around 8:00 PM on Fridays. One customer noted that newer orders were served before theirs, leading to disappointment and a decision not to return.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Is the dining area clean and well-maintained?
One review specifically mentioned a bad odor and an unclean toilet, suggesting cleanliness issues within the restaurant.
Source: 1 of 8 reviews • Confidence: low (single report)
Does Carl's Jr. have any discriminatory practices regarding EBT card holders?
One reviewer reported a sign discriminating against EBT card holders, alleging a violation of USDA guidelines, and filed complaints with both local authorities and corporate.
Source: 1 of 8 reviews • Confidence: medium (explicit allegation)
Are there any positive aspects mentioned in the reviews?
Several customers praised the friendly staff, noting specific employees like Lupita and Xochil for efficient order handling. Additionally, the restaurant's cleanliness and availability of coupons were highlighted as strengths.
Source: 2 of 8 reviews • Confidence: medium-high (consistent praise)
Ratings
3.9
★★★★★3.91,136 reviews
Location
1205 W Colton Ave, Redlands, CA 92374
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Details
- Plus Code
- 3Q6X+XQ Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJr4OLpUOq3IARuhR-KjSOki0
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