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Carl's Jr.

Fast food restaurant$10–20● Unknown Hours
3.7(983)
Carl's Jr.

Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.

Photos

All
Menu
Videos
Food & drink
Vibe
Comfort food
Sandwich
Hamburger
French fries
By owner
Street View & 360°

What reviewers say

Carl's Jr. receives mixed reviews, with some praising the food and service, while others cite issues with the drive-thru experience and customer interactions.

Themes summarized from customer reviews (sample of 8)

What is the drive-thru experience like?

Several reviewers mention a recent shift to an AI-powered ordering system in the drive-thru, which attempts to upsell items. Some found this frustrating, with one review noting a long wait and no employee present. Others experienced issues with incorrect orders, such as receiving water instead of a soda.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

  • Reported issues: AI upsells, long wait times, incorrect drinks

How is the food generally perceived?

Multiple customers describe the burgers as 'nice and messy' or 'good,' particularly when they are very hungry. One review specifically enjoyed the breakfast burger as a 'quick protein hit.' However, one reviewer was 'not impressed' with the Guacamole triple burger.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

What is the customer service like at this location?

Customer service experiences vary. One review described a negative interaction with an employee at the front register, feeling unwelcomed. Conversely, other reviewers have praised the service, describing it as 'great' and noting an 'awesome crew.'

Source: 3 of 8 reviews • Confidence: medium-high (contrasting experiences)

Is the restaurant generally peaceful?

One reviewer found the location to be 'nice and peaceful,' allowing them to enjoy their food.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Ratings

3.7

3.7

983 reviews

5
421
4
209
3
156
2
64
1
133

Location

13010 Palm Dr, Desert Hot Springs, CA 92240

Desert Hot SpringsCA92240

Hours

Monday6 AM–1 AM
Tuesday6 AM–1 AM
Wednesday6 AM–1 AM
Thursday6 AM–1 AM
Friday6 AM–1 AM
Saturday6 AM–1 AM
Sunday6 AM–1 AM

Popular Times

12a
5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryDrive-throughOnsite servicesTakeoutDine-in

Popular for

BreakfastLunchDinnerSolo dining

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

CoffeeLate-night foodQuick bite

Dining options

BreakfastLunchDinnerCounter serviceDessertSeating

Amenities

Restroom

Atmosphere

Casual

Crowd

Family-friendlyGroups

Payments

Credit cardsDebit cardsNFC mobile payments

Children

Good for kidsHigh chairsKids' menuPlayground

Parking

Free parking lotFree street parking

Pets

Dogs allowed outside

Details

Plus Code
XF3X+FR Desert Hot Springs, California
Timezone
America/Los_Angeles
Google Place ID
ChIJP9RqGOMh24ARqk_PKAJo3Hs

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