Carl's Jr.
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
Location
33125 Temecula Pkwy, Temecula, CA 92592
Photos
What reviewers say
Carl's Jr. reviews highlight mixed experiences with cleanliness, service speed, food quality, and occasional order inaccuracies.
Themes summarized from customer reviews (sample of 8)
Is Carl's Jr. generally clean and fast with service?
Several reviewers note that the restaurant is clean and service is quick, especially when it is not crowded. One review specifically mentioned a clean environment and rapid service during an empty Friday afternoon.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How would you describe the food quality at Carl's Jr.?
Opinions on food quality are mixed. Some customers praise the hot, tasty, and decently priced food, while others report subpar burgers, lack of freshness, and cold items. One reviewer specifically criticized the taste of drinks, suggesting they might be using low-quality water.
Source: 4 of 8 reviews • Confidence: medium (conflicting themes)
Does Carl's Jr. offer good value for money?
Multiple customers describe the food as decent value, aligning with the expectation of affordable fast food. However, one reviewer noted that despite the prices, they rarely visit due to quality concerns.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
What is the level of customer service at Carl's Jr.?
Service is generally reported as friendly, with staff being courteous. However, some reviews mention issues with order accuracy and a manager who allegedly gaslighted a customer about their experience.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
Are there any specific issues with order accuracy?
Several reviews highlight frequent order inaccuracies, particularly with simple modifications like adding mayo or ensuring specific toppings are included. One reviewer mentioned consistently receiving the wrong burger style despite clear instructions.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Does Carl's Jr. provide good support for customer complaints or rewards issues?
One reviewer received exceptional support from the owner, Carlos, who offered complimentary sandwiches to compensate for lost reward points and addressed the issue promptly via phone.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.0
★★★★★4.0526 reviews
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Details
- Plus Code
- FWP9+3M Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJkwf1IlV_24ARfqpqd9M9x0w
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