Carriage Cleaners

Multiple customers report poor customer service, describing interactions as rude, confrontational, and lacking empathy. Several reviewers mention being charged more than quoted, feeling ripped off, and receiving no assistance in resolving issues.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Common complaints: unexpected price increases, lack of transparency, and rude staff.

Opinions are divided. Some customers, like one who praised the workmanship and reasonable prices, report satisfactory results. However, at least two reviews describe damaged garments (stains appearing after cleaning) and poor handling of alterations, indicating quality control issues.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

• Quality concerns: stained garments returned, mishandled alterations.

Several reviewers express dissatisfaction with pricing, feeling overcharged for services such as hemming and laundering. One customer was quoted $17 for laundering but charged $133, while another expected a $8-10 range for a basic hem but was charged more. A few positive reviews mention reasonable prices, but the majority highlight unexpected cost increases.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Price issues: unexpected surcharges, lack of upfront pricing.

One reviewer noted that turnaround times are standardized but can be longer than expected, with a promised 5-day wait reduced only after direct pressure. No specific praise or criticism about speed is mentioned in other reviews.

Source: 1 of 8 reviews • Confidence: low (limited evidence)