Castellano's Towing Services

Multiple customers, including a family that uses the service every seven months, report that Castellano's Towing safely transports their RVs without damage, describing the experience as exceptional and blessed.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Several reviews highlight excellent customer service, with drivers described as quick, professional, courteous, and helpful. Specific drivers mentioned include Erik and Carlos, noted for their friendliness and assistance beyond towing.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

While most reviews praise the service when called directly, one review indicates a problem when insurance contacted them for a flat tire, resulting in a long wait and the need for another tow company. This suggests potential coordination issues with insurance.

Source: 1 of 8 reviews • Confidence: medium (conflicting evidence)

One review alleges that the company stalks vehicles and steals them under false pretenses of expired tags, though this is an isolated and extreme claim without corroboration from other reviews.

Source: 1 of 8 reviews • Confidence: low (single isolated claim)

Most drivers are praised for being polite and friendly, greeting customers and assisting with additional needs like carrying bags or providing repair tips. However, one customer reported a rude driver who was uncommunicative and defensive about the pickup space.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)