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Central City Community Health Center

Community health center● Unknown Hours
★★★★★2.5(38)
Central City Community Health Center

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What reviewers say

Central City Community Health Center receives mixed reviews, with praise for staff kindness and thorough care alongside complaints about poor service, outdated facilities, and administrative issues.

Themes summarized from customer reviews (sample of 8)

Is the staff at Central City Community Health Center courteous and helpful?

Several reviewers describe the staff as courteous and kind, noting that doctors listen to patients' health concerns and refer them to specialists when needed. However, one reviewer reported a fidgety staff and a rushed doctor visit.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

How is the cleanliness and equipment at the clinic?

One reviewer found the clinic unsanitary, describing outdated equipment, lack of proper tools, and unhygienic conditions. Another reviewer praised the facility as clean and professional.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Does the clinic handle referrals and appointments efficiently?

Multiple customers report long waits, over-scheduling, and delays in referrals and prescription refills. One reviewer mentioned a significant delay in accepting a new insurance type, causing appointment cancellation.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

  • Appointment cancellations due to insurance changes
  • Referral delays up to a month

Are there concerns about the clinic's administrative practices?

Several reviews mention administrative issues, including ignored phone calls, false statements, and pressure to comply with immunization policies. One reviewer reported being threatened with reporting to 'quality control' over immunization decisions.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

  • Pressure to accept immunizations
  • Ignored follow-up calls

Overall, is Central City Community Health Center recommended?

Opinions are split: five reviewers strongly recommend the facility for its friendly, professional, and thorough care, while multiple reviewers strongly advise against it due to poor service, unsanitary conditions, and administrative problems.

Source: 8 of 8 reviews • Confidence: medium (mixed feedback)

Ratings

2.5

★★★★★2.5

38 reviews

5★
12
4★
2
3★
0
2★
2
1★
22

Location

1860 Hamner Ave, Norco, CA 92860

NorcoCA92860

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cards

Details

Plus Code
WC5Q+M4 Norco, California
Timezone
America/Los_Angeles
Google Place ID
ChIJu1Qhnc3J3IAR5-5XCUwHq9M

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