Central City Community Health Center
Location
1860 Hamner Ave, Norco, CA 92860
Photos
What reviewers say
Central City Community Health Center receives mixed reviews, with praise for staff kindness and thorough care alongside complaints about poor service, outdated facilities, and administrative issues.
Themes summarized from customer reviews (sample of 8)
Is the staff at Central City Community Health Center courteous and helpful?
Several reviewers describe the staff as courteous and kind, noting that doctors listen to patients' health concerns and refer them to specialists when needed. However, one reviewer reported a fidgety staff and a rushed doctor visit.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
How is the cleanliness and equipment at the clinic?
One reviewer found the clinic unsanitary, describing outdated equipment, lack of proper tools, and unhygienic conditions. Another reviewer praised the facility as clean and professional.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
Does the clinic handle referrals and appointments efficiently?
Multiple customers report long waits, over-scheduling, and delays in referrals and prescription refills. One reviewer mentioned a significant delay in accepting a new insurance type, causing appointment cancellation.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
- Appointment cancellations due to insurance changes
- Referral delays up to a month
Are there concerns about the clinic's administrative practices?
Several reviews mention administrative issues, including ignored phone calls, false statements, and pressure to comply with immunization policies. One reviewer reported being threatened with reporting to 'quality control' over immunization decisions.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Pressure to accept immunizations
- Ignored follow-up calls
Overall, is Central City Community Health Center recommended?
Opinions are split: five reviewers strongly recommend the facility for its friendly, professional, and thorough care, while multiple reviewers strongly advise against it due to poor service, unsanitary conditions, and administrative problems.
Source: 8 of 8 reviews • Confidence: medium (mixed feedback)
Ratings
2.5
★★★★★2.538 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Amenities
Planning
Payments
Details
- Plus Code
- WC5Q+M4 Norco, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJu1Qhnc3J3IAR5-5XCUwHq9M
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.