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Central Pro Insurance Services

Auto insurance agency● Unknown Hours
4.4(51)
Central Pro Insurance Services

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What reviewers say

Central Pro Insurance Services is praised for its quick, friendly service and expert tax preparation, though one reviewer had a poor experience with the owner.

Themes summarized from customer reviews (sample of 8)

Is Central Pro Insurance Services recommended for tax preparation?

Multiple customers highly recommend Central Pro Insurance for tax preparation, praising the expertise of owner Adriana and the stress-free experience provided by staff members like Nohely and Franco. One review noted a great refund and detailed service, while another highlighted the agency's efficiency over a decade of use. However, one reviewer reported a very negative experience with the owner's treatment and lack of transparency.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Services include tax preparation and auto insurance
  • Staff noted: Nohely, Franco, Adriana

How is the customer service experience at Central Pro Insurance?

Guests often mention friendly and helpful staff, with quick turnaround times for both tax preparation and notary services. One review specifically highlighted Nohely's assistance with a notary document and Franco's professionalism. The majority of reviews emphasize ease and efficiency, though one reviewer criticized poor treatment by the owner.

Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)

  • Notary services available
  • Tax preparation for individuals and businesses

Does Central Pro Insurance offer auto insurance services?

The business listing categorizes Central Pro Insurance Services as an auto insurance agency, though the review text primarily focuses on tax preparation services. No specific details about auto insurance offerings are provided in the reviews.

Source: 0 of 8 reviews • Confidence: low (no direct evidence)

What was the experience of a customer who had a negative interaction?

One review described a very negative experience where the owner, Adriana, was perceived as unresponsive and disrespectful. The office struggled to provide a fee quote, held tax forms for three weeks without results, and attempted to charge for returned forms. The customer demanded the forms back without charge and vowed never to return.

Source: 1 of 8 reviews • Confidence: medium (single negative account)

Ratings

4.4

4.4

51 reviews

5
43
4
0
3
0
2
0
1
8

Location

4010 Mission Inn Avenue, Riverside, CA 92501

RiversideCA92501

Hours

Monday9:30 AM–6 PM
Tuesday9:30 AM–6 PM
Wednesday9:30 AM–6 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Amenities

Gender-neutral restroom

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
XJMC+QW Riverside, California
Timezone
America/Los_Angeles
Google Place ID
ChIJI5LoCvGx3IARpWCiMiaVIjE

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