Centro Medico Cathedral City - Urgent Care

Several reviewers reported waiting 20 to 45 minutes or more in the lobby before being seen, with one patient waiting until 1:30 after their scheduled 12:20 appointment.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple customers described the front desk staff as unprofessional, engaging in loud personal conversations while ignoring waiting guests, and some mentioned a lack of acknowledgment of patient concerns.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review noted a misdiagnosis of ear problems as sinus issues and allergies, leading to unnecessary prescriptions that could have been harmful, while another mentioned a doctor spending less than a minute on a pink eye case without providing treatment.

Source: 2 of 8 reviews • Confidence: medium (specific incident)

At least two reviews reported issues with prescriptions: one where a doctor failed to send a prescription for a special needs child, and another where a prescription for pink eye was not placed despite being told otherwise.

Source: 2 of 8 reviews • Confidence: medium (specific incident)

One reviewer explicitly advised avoiding the facility for serious emergencies, citing long waits and a lack of available primary doctors, recommending patients go elsewhere for urgent needs.

Source: 1 of 8 reviews • Confidence: high (explicit recommendation)