Centro Medico Cathedral City
Location
69175 Ramon Rd Building A, Cathedral City, CA 92234
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What reviewers say
Centro Medico Cathedral City receives mixed reviews, with notable concerns about doctor dismissiveness and referral delays, alongside positive feedback on cleanliness, staff kindness, and improved wai
Themes summarized from customer reviews (sample of 8)
How does Centro Medico Cathedral City handle patient concerns about pre-existing medical conditions?
Several reviewers reported that doctors at the clinic dismissed or downplayed serious pre-existing conditions, such as Inappropriate Sinus Tachycardia and cancer, without adequate consideration of prior specialist diagnoses. This led to feelings of disrespect and concern for patient safety.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What are the common experiences with wait times and scheduling at Centro Medico Cathedral City?
Multiple customers noted that wait times have improved, with urgent care now getting patients in quickly and overall wait periods being manageable, though occasional delays after scheduled times were mentioned.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
How does the clinic perform in terms of cleanliness and staff professionalism?
Guests often mention that the facility is clean and the staff is professional and welcoming, with kind receptionists and nurses who make patients feel comfortable.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there issues with the clinic's ability to handle walk-in emergencies or referrals?
One review highlighted a refusal to treat a severely broken leg without prior X-rays, and another detailed a prolonged struggle to obtain a cardiac rehab referral despite multiple attempts, indicating potential shortcomings in emergency walk-in care and referral processes.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
What is the overall sentiment regarding the clinic's service quality?
The clinic has a mixed reputation, with over 200 reviews averaging low ratings due to perceived poor service, including unprofessional doctor interactions and difficulties with referrals, contrasted with positive remarks about cleanliness and staff kindness.
Source: 8 of 8 reviews • Confidence: high (recurring theme)
Ratings
2.1
★★★★★2.1221 reviews
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Amenities & Details
Service options
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Details
- Plus Code
- RG7V+GC Cathedral City, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJKQ1m3CId24ARl53lz6YGUPc
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