Century 21. The Holmes Team Real Estate

Several reviewers highlight the Holmes Team's attentiveness and willingness to address client needs, describing them as thoughtful and warm. However, one reviewer reports significant communication breakdowns, stating that critical information was not passed along to escrow/title personnel, leading to delays and additional costs.

Source: 5 of 5 reviews • Confidence: medium (mixed evidence)

Positive reviews frequently mention that the Holmes Team goes above expectations, providing professional, efficient, and transparent service. Negative feedback points to issues such as delayed MLS listing and a lack of promised staging, which contributed to complications during the sale.

Source: 5 of 5 reviews • Confidence: medium (mixed evidence)

One reviewer criticizes the title manager, Monique Gutierrez, for inadequate knowledge and incorrect paperwork, which caused additional steps and delays. Conversely, no positive reviews specifically address title or escrow handling.

Source: 1 of 5 reviews • Confidence: low (limited evidence)

Multiple customers express high satisfaction and recommend the team, suggesting they feel the service is worth the cost. One dissatisfied customer cites substantial extra expenses and time delays, implying the value was not met.

Source: 5 of 5 reviews • Confidence: medium (mixed evidence)