Chaffey Federal Credit Union

Multiple customers highlight friendly and professional staff, with one reviewer stating they received great customer service despite not being a member. Another mentions a 42-year relationship with the credit union, praising personal service and helpfulness. However, several reviews criticize rude and unprofessional behavior from managers and staff.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviewers report negative experiences with loan approvals, describing the process as confusing, with offers followed by denials without clear explanation. One reviewer mentioned being treated as if they had no credit history despite a long-standing relationship, while another praised a loan director for exceptional assistance.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One reviewer notes that the ATM works well and parking is sufficient, describing the location as easy to find and the neighborhood as good. No major issues with the ATM were reported.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

One reviewer alleges excessive overdraft fees and poor handling of a disputed charge, stating the bank closed their long-term account without notice. This contrasts with the long-term positive relationship expressed by another reviewer.

Source: 1 of 8 reviews • Confidence: low (limited evidence)