Chan Bryan P MD

Multiple customers highlight Dr. Chan's genuine care, thorough one-on-one consultations, and effective problem-solving, often contrasting positively with previous negative experiences with other physicians. However, some reviews mention front desk staff being short or rude, and occasional scheduling delays.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Front desk sometimes appears brief or quick.
• Scheduling delays reported during holidays.

Several reviewers praise Dr. Chan for his attentive listening, willingness to address underlying health issues, and ability to guide patients to appropriate specialists, noting that he stands out compared to prior doctors who merely prescribed medication without addressing root causes.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Patients appreciate personalized care and direction.

Multiple customers mention the front desk staff, particularly an Asian female representative, as being rude, dismissive, or lacking customer service, with instances of abrupt responses and long wait times for results or doctor consultations.

Source: 4 of 8 reviews • Confidence: medium (limited evidence)

• Front desk may be busy but perceived as unfriendly.
• Phone calls often routed to voicemail or delayed.

One review notes that Dr. Chan did not prescribe blood pressure medication despite high readings after a stroke, raising concerns about missed treatment for an elderly Afro-American patient. Another mentions a scheduling issue where an emergency was turned away due to holiday constraints.

Source: 2 of 8 reviews • Confidence: low (isolated incidents)

• Medical decision on blood pressure medication questioned.
• Emergency appointment denied due to holiday scheduling.