Chase Bank

One review reported that the ATM card reader was not working at 10:30 PM on 2/20/2026, preventing access for multiple customers, including the reviewer who needed money urgently.

Source: 1 of 8 reviews • Confidence: low (single incident)

Multiple customers praised the staff, noting that Christine and Amanda were excellent, the staff was very amiable, and tellers were nice. However, one reviewer felt rushed by a banker and another expressed dissatisfaction with phone support.

Source: 5 of 8 reviews • Confidence: high (recurring theme of friendliness)

• Staff praised for friendliness and efficiency.

One reviewer reported a very fast deposit process, completing it within a couple of minutes, and another mentioned quick service for ordering Japanese Yen.

Source: 2 of 8 reviews • Confidence: medium (specific instances of speed)

• Deposits processed quickly.

One reviewer mentioned finding parking quickly at the location, indicating convenient parking availability.

Source: 1 of 8 reviews • Confidence: low (single mention)

One reviewer reported severe frustration after fraudulent checks were cashed from their business account, with Chase offering no guarantee of money return and minimal assistance, leading to a loss of $14,000 and a decision to close accounts.

Source: 1 of 8 reviews • Confidence: low (single incident of fraud handling)

One reviewer complained that a deposit check was held for 12 days, expressing dissatisfaction with the bank's lack of urgency despite needing the funds.

Source: 1 of 8 reviews • Confidence: low (single complaint)

Reviews are mixed: while several highlight friendly staff and quick service, others criticize ATM unreliability, poor fraud handling, and perceived lack of care from phone support and some bankers.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes)