Chase Bank
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What reviewers say
Chase Bank reviews highlight mixed experiences with staff friendliness, ATM functionality, and cleanliness issues.
Themes summarized from customer reviews (sample of 8)
Is the staff at Chase Bank generally professional and accommodating?
Multiple customers describe the staff as professional and accommodating, particularly noting a pleasant experience at the Zelza Chatsworth location.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How would you rate the cleanliness and maintenance of ATMs at Chase Bank?
Several reviews criticize the cleanliness of ATMs, with one mentioning a blood-splattered ATM and another calling for urgent cleaning and maintenance.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are appointments at Chase Bank reliably honored?
One reviewer reports a failed appointment due to staff absence, indicating potential issues with appointment reliability.
Source: 1 of 8 reviews • Confidence: low (single incident)
Is the overall customer service at Chase Bank satisfactory?
Customer service is polarized: some praise the staff, while others report rude behavior, discrimination feelings, and long wait times, leading to dissatisfaction and threats to leave the bank.
Source: 5 of 8 reviews • Confidence: medium (conflicting feedback)
How busy is Chase Bank during typical visiting hours?
One review notes the branch was not too busy when they visited, suggesting moderate traffic levels.
Source: 1 of 8 reviews • Confidence: low (single observation)
Ratings
3.2
★★★★★3.253 reviews
Location
2020 E Highland Ave, San Bernardino, CA 92404
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 4QP4+QQ San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJibdmO-1Uw4ARWpXma_yazRU
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