Chase Bank
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What reviewers say
Chase Bank's Corona branch receives mixed reviews, with praise for some staff and criticism over professionalism and service quality.
Themes summarized from customer reviews (sample of 8)
Is the Chase Bank branch on McKinley in Corona, CA, welcoming to customers with disabilities?
Several reviewers reported a lack of professionalism and ADA training, noting neglected exterior appearance and disrespectful treatment of a customer with a disability.
Source: 1 of 8 reviews • Confidence: low (single negative incident)
How would you describe the customer service quality at the Chase Bank branch on McKinley?
Multiple customers praised staff members like Adam, Andrea, and Kevin Reyes for being kind, professional, and communicative. However, other reviewers described tellers as rude, lazy, and providing poor service, especially during transactions involving deposits.
Source: 5 of 8 reviews • Confidence: medium (recurring theme of mixed experiences)
Is the Chase Bank branch on McKinley crowded or convenient to access?
Guests often mention the branch is not crowded and is conveniently located off the freeway.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there issues with ATM functionality at the Chase Bank branch on McKinley?
One review specifically noted that all three ATMs at the branch failed to accept a cash deposit, describing the experience as 'absolute garbage.'
Source: 1 of 8 reviews • Confidence: low (single specific complaint)
Ratings
3.2
★★★★★3.241 reviews
Location
360 N McKinley St Ste 101, Corona, CA 92879
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- VFPH+JM Corona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJv301GJK33IARrHRDpEpNEwE
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