Chase Bank
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What reviewers say
Chase Bank reviews highlight excellent staff service and occasional issues with ATMs and after-hours access.
Themes summarized from customer reviews (sample of 8)
How would you describe the staff at this Chase Bank location?
Multiple customers consistently praise the staff, noting they are friendly, attentive, knowledgeable, and provide professional service from security guards to personal bankers.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there any concerns about using the lobby ATMs?
One review warns against depositing items in lobby ATMs, reporting an incident where the ATM rebooted with checks and a card still inside, and the bank was unhelpful, requiring an external claim process.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Can you use the bank tellers after hours?
One reviewer notes that bank tellers are unavailable after hours, despite an entry system that suggests otherwise, leading to frustration over limited access.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
What is the typical wait time for account opening without an appointment?
One reviewer experienced a long wait of over an hour without an appointment, only to be told the account could not be opened that day, while staff were observed gossiping instead of assisting.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Ratings
2.9
★★★★★2.960 reviews
Location
26220 Iris Ave, Moreno Valley, CA 92555
Hours
Popular Times
Amenities & Details
Accessibility
Parking
Details
- Plus Code
- VQRV+RQ Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJAQv7ARen3IARkDPXyFqg_qM
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